1. We are at a crucial stage for the growth of the community industry.
2. Structure and function of community teams continue to evolve.
3. Community teams are more empowered than ever, but there’s still plenty room for growth.
4. Cross-functional collaborations provide even greater space for growth.
5. The future of business is communicating beyond the value proposition.
6. Companies without a high degree of belonging will vanish in the coming years.